TU03 - Start Right to End Right

Tuesday, October 9 from 8:30 AM to 10:00 AM « Back

There are processes to eliminate the endless punch-lists, incomplete projects, customer misunderstanding, and the eventual re-negotiation of your profit at the end of every project. Learn how managing a defect-free, on-time, on-budget delivery of every remodeling project you sell is possible, but it requires a different approach to customer care and total quality assurance. The process should start early during sales development, through to completion, and under warranty. 

Learning Objectives:
1. Learn the three pre-construction project review stages critical for a clean job start.
2. Understand the components of a complete job starts package.
3. Learn the proven two-pronged approach to total job site quality assurance.
4. Learn the changes you will need to make to your customer-facing documentation.

Credits: 0

Education Tracks: Building Science

Event Type: Conference Mini Workshops > Session